Junk Removal FAQ | Get Answers from Zero Junk San Jose
Got questions about junk removal? You’re not alone. Whether you’re cleaning out a garage in San Jose, clearing office space in Santa Clara, or just trying to figure out what goes where—we’re here to make it easier. This page covers the questions we hear most, so you can feel confident before booking.
We’ve broken things down simply. From what we haul to how pricing works and what happens to your stuff after we take it away—you’ll find it all here. If something’s still unclear, give us a call. We’re happy to talk it through.
General Junk Removal Questions
Junk removal means taking away stuff you no longer want or need. At Zero Junk, we come to your home or business, pick up the items, and handle the loading and disposal. You don’t need to move anything yourself.
We take most things, including:
Old furniture like couches and tables
Appliances like fridges and stoves
Electronics like TVs and computers
Mattresses and box springs
Yard debris like leaves and branches
Construction waste like wood and drywall
Office items like desks and file cabinets
General clutter and household junk
If you’re not sure about something, give us a call.
There are a few things we can’t take, including:
Asbestos
Medical waste like needles
Hazardous liquids like paint or gasoline
Chemicals like pesticides
Oil and grease
These need special handling that we don’t provide.
Trash pickup is for everyday garbage in bins. Junk removal covers big or bulky items that won’t fit in regular trash. We come to your location, pick up what you point to, and take it away the same day or on your schedule.
Service Area & Availability
We pick up junk in San Jose and nearby areas. These include Santa Clara, Cupertino, Saratoga, Campbell, Los Gatos, Mountain View, Los Altos, Milpitas, Palo Alto, Stanford, Atherton, Sunnyvale, Redwood City, Menlo Park, and Fremont.
Yes, we do. If we have space on the schedule, we can often come out the same day or the next day. It’s best to book early in the day if you need it fast.
Yes, you can. We work seven days a week and try to fit in holiday pickups when we can. Let us know what day works best, and we’ll do our best to fit you in.
Booking a few days ahead is a good idea. But if you need help right away, call us—we may have room for last-minute jobs too.
Pricing & Cost
Prices depend on how much junk you have. We give you a quote when we see the items, and that’s what you’ll pay. No surprises.
We look at how much space your junk takes up in the truck, how heavy it is, and how easy it is to get to. Some items also cost more if they need special disposal.
Yes. We give free quotes with no pressure to book. You can call us or book online, and we’ll give you a clear price before we start.
Yes. We have a base fee that covers travel and labor. This helps us keep the service quick and reliable, even for small jobs.
Sometimes. If an item is big or hard to carry, like a couch or a fridge, there might be a small extra fee. We’ll tell you upfront before we begin.
Yes. We can take a single item like a sofa, mattress, or appliance. Just let us know what it is when you book your appointment, and we’ll take care of the rest.
What We Take
Yes. We take old couches, chairs, tables, dressers, and other furniture. We also remove appliances like refrigerators, stoves, washers, and dryers.
Yes. We remove yard waste like leaves, branches, and grass. We also take debris from small construction jobs, like wood, tile, and drywall.
Yes. We collect TVs, computers, printers, and other electronics. We take them to the right place to be recycled.
Yes. We remove all mattress sizes and box springs. If they’re in good shape, we try to donate them. If not, we recycle or dispose of them properly.
Yes. We do full cleanouts for homes and workspaces. This includes garages, basements, offices, and storage units.
Recycling & Donation
We sort items as we go. If something can be reused or recycled, we don’t throw it away. We donate usable things and recycle materials when possible.
Yes. We try to donate items in good shape to local groups. We recycle materials like metal, electronics, and wood.
We try not to send items straight to the dump. We look for ways to reuse or recycle what we take. That helps cut down on waste.
We recycle metal, electronics, cardboard, and some plastics. What we can recycle depends on local rules and the item’s condition.
Safety, Access & Preparation
No. You can leave everything where it is. We’ll come inside and carry it out.
Yes. We remove yard waste like leaves, branches, and grass. We also take debris from small construction jobs, like wood, tile, and drywall.
No need. Our team will sort it all out during the job. You don’t have to do any prep.
Yes. Our crew is trained to carry big or heavy items safely. We also take care not to damage your home.
Business & Commercial Services
Yes, we remove junk from offices, warehouses, and other workspaces. We haul out things like desks, chairs, electronics, and other unwanted items. We work quickly and try not to interrupt your business while we’re there.
Yes, we clean out foreclosed homes and rentals. We remove furniture, trash, and leftover belongings. We help get the place ready for new tenants or sale.
Yes, we remove junk from stores, restaurants, and building sites. We take old equipment, packaging, and construction waste. We clear the space so you can get back to work.
Yes, we can give you a document that shows what we removed and how we got rid of it. Just ask when you book the job.
Legal & Compliance
Yes, we have a business license to work in San Jose. We follow local rules and meet the city’s requirements for junk removal.
We take junk to approved disposal and recycling centers. We don’t dump anything illegally. Our goal is to get rid of items the right way.
Illegal dumping means leaving junk in places where it’s not allowed. This can lead to fines. The best way to avoid it is to hire a licensed junk removal company like ours.
Yes, we sort junk and try to recycle or donate as much as possible. This helps reduce trash in landfills and supports the city’s zero-waste plan.
Specialty Situations
Yes, we clean out homes affected by hoarding. We do the work with care and respect. You can count on us to clear the space safely.
We do small demolition jobs, like taking down sheds or removing built-ins. Tell us what you need and we’ll let you know if we can help.
Yes, we can take apart and haul away sheds, hot tubs, and playsets. We do all the lifting and clean up after.
We can still take it, but let us know ahead of time. Some items may need extra care, and we want to be ready to handle them safely.
Payment & Policies
We take cash, cards, and other common payment methods. You pay once the job is done.
No, but it helps. If you can’t be there, give us clear instructions. We’ll handle the job just the same.
Please give us at least one day’s notice if you need to cancel or reschedule. That gives us time to adjust our schedule.
Yes, we give you a receipt when we finish. It shows what we removed and how much you paid.
Still Have Questions?
Need help or want a free quote? Reach out anytime. We’re ready to answer your questions and get your junk removed the right way.